Cancellation Policy

We respect that your time is valuable and we hope you understand ours is too.

A confirmation email & SMS is sent out 72hrs prior to appointments, this ensures you have plenty of time to cancel/rebook at no additional cost.

A minimum of 24hrs notice must be given prior to cancelling or rescheduling appointments.

If you cancel or reschedule within the cancellation policy timeframe a 50% fee will incur of your booked treatment, no shows will increase to 80%. All fees must be paid before rebooking.

Thank you for understanding our cancellation policy.